Privacy policy
Privacy Policy
Last Updated: August 2026
This Privacy Policy describes how Lozenza Studio (www.lozenzastudio.com, "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit, make a purchase, or communicate with us.
We are committed to protecting your privacy in full compliance with applicable United States federal and state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and applicable state consumer data privacy statutes.
U.S. STATE PRIVACY & CCPA COMPLIANT | NO SALE OF PERSONAL DATA | SECURE DATA SAFEGUARDS
1. Personal Information We Collect
When you visit or interact with our Site, we collect certain information necessary to fulfill your orders, improve your shopping experience, and communicate with you:
| Category | Examples Collected | Purpose & Source |
|---|---|---|
| Device & Usage Information | Web browser version, IP address, time zone, cookie identifiers, viewed products, search terms, and site navigation path. |
Purpose: Accurate loading, performance analytics, user experience optimization. Source: Automated cookies, log files, pixels. |
| Order & Customer Information | Full name, billing address, shipping address, payment details (card numbers, digital wallet credentials), email address, and phone number. |
Purpose: Order fulfillment, payment processing, tracking, customer care, fraud screening. Source: Direct user input at checkout or inquiry. |
2. How We Use & Share Personal Information
We share your Personal Information with trusted third-party service providers who assist us in operating our business and serving you:
- E-Commerce Platform: We use Shopify to power our online store and manage core e-commerce infrastructure.
- Fulfillment & Shipping: Order details are shared with postal networks and courier services (such as USPS, UPS, or FedEx) to deliver your purchases.
- Payment Processors: Payment transactions are securely handled by certified, PCI-DSS compliant third-party payment gateways.
- Legal Compliance: We may disclose information to comply with applicable US federal or state laws, regulations, search warrants, court orders, or lawful government requests.
3. Targeted Advertising & Analytics
We use your Personal Information to deliver targeted advertisements and promotional communications we believe may interest you. We utilize analytics and marketing technology, including Google Analytics and Meta (Facebook) pixels, to better understand customer interactions with our Site and refine our offerings.
4. Your Privacy Rights & State Choices (CCPA/CPRA)
Depending on your United States state of residence, you may hold specific consumer privacy rights under applicable state laws:
- Right to Know & Access: You have the right to request details regarding the categories and specific pieces of Personal Information we have collected about you.
- Right to Deletion: You have the right to request that we delete Personal Information collected from you, subject to certain legal exceptions.
- Right to Correction: You may request that we correct inaccurate Personal Information maintained in our records.
- Opt-Out Choices: You may opt out of receiving promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
To exercise any of these privacy rights, please reach out to us at info@lozenzastudio.com.
5. Cookies, Data Retention & Security
Cookies: We use functional, analytics, and advertising cookies to keep track of cart contents and personalize your visit. You can manage or block cookies through your web browser settings.
Retention & Security: When you place an order, we retain your information for accounting, legal compliance, and fulfillment records unless you request deletion. While we implement standard industry security measures, no online electronic transmission can be guaranteed completely 100% secure.
IMPORTANT ADDRESS NOTICE REGARDING PRODUCT RETURNS
Our registered office in Junction City, Kansas is strictly an administrative facility and CANNOT receive or process physical product returns.
Please do not send return packages to our Kansas administrative address. All returns must be approved and pre-authorized via email at info@lozenzastudio.com before shipping to receive authorized fulfillment return routing details.
Company Details & Privacy Contact
Store Name: Lozenza Studio
Official Website: www.lozenzastudio.com
Privacy Support Email: info@lozenzastudio.com
Registered Administrative Office
Lozenza Studio
1106 W Ash St
Junction City, KS 66441
United States
(Administrative Office — Not a return address)
Product Return Address
Issued Upon Authorization
Contact info@lozenzastudio.com for authorized return instructions.
(Pre-approval mandatory before shipping)
© 2026 Lozenza Studio. All rights reserved.